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Leading a Peak Performance Culture Archived Webcast Now Available
Last Friday (November 4) I delivered a very fast paced and information packed 60 minute presentation by webcast. My goal was “culture change in an hour!” I tried to stuff the major learning from our...
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Links for Digging Deeper Into Leading a Peak Performance Culture
My last blog post announced that you can now view last Friday’s (November 4) full Leading a Peak Performance Culture webcast with all slides and audio track. You might want to view (or review) the...
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Make This the Year of Boosting Coaching Skills
There’s been a big surge in coaching over the past decade. Part of this is driven by the pressing need for increasing bench strength and succession planning. It’s also very clear that leaders with...
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Coaching Skills Have a Huge Impact on Employee Engagement
click to enlarge In his introduction to The Extraordinary Coach: How the Best Leaders Help Others Grow, bestselling leadership author and executive coach, Marshall Goldsmith, points out, “a leader...
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The Best Positivity/Negativity Ratio for Peak Performance
Given the overwhelming research on the power of optimism can leaders and teams be too positive? Intuitively we know that’s true. An overly positive view often leads to whitewashing issues as if...
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5 Steps for Managers to Maximize a Direct Reports’ Development
Far too many organizations squander training dollars by “sheep dipping” supervisors, managers, or executives through development workshops and hoping something will stick. Decades of studies show time...
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Book Review: “The Power of Feedback” by Joe Folkman
“I’d like to give you a little feedback” sends shivers up the spine of many people. Sometimes prefaced by a cursory point or two on our strengths or what we did well, most of the feedback centers on...
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Thoughts That Make You Go Hmmm on…”The Power of Feedback” by Joe Folkman
“The only people who are truly incompetent are those who refuse to listen to and accept feedback from others.” “People do not give equal attention to all attributes. Some characteristics count more...
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Feedback’s Huge Impact on Perceived Honesty and Integrity
Last week’s two blogs reviewing and excerpting Joe Folkman’s book The Power of Feedback drew very positive reader responses. One wrote, “‘I’d like to give you a little feedback’ really does send a...
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Leadership Sweet Spot: Strengths, Passion, and Organizational Needs
Most leadership development workshops provide short term inspiration that quickly dies out. That’s usually because participants are encouraged to focus their improvement efforts on weaker areas. As...
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Human Resources Leaders Need to Create More Strategic Value
International consultant and management author, Ram Charan, wrote a provocative article in the July-August issue of Harvard Business Review. In It’s Time to Split HR he declares “I talk with CEOs...
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Perceptions Are a Leader’s Reality
Have you ever caught yourself saying, “that’s not reality, that’s just their perception”? This is a common trap leaders often fall into when receiving personal feedback or reviewing organizational...
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Re-Fired with Building Strengths
It’s been three years since Jack Zenger and I had one of our periodic update conversations after we headed off in different directions over 20 years ago. Our previous companies, The Achieve Group and...
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5 Ways to Deal with a Bad Boss
Bad bosses can be deadly. One 15-year study found that when employees had a difficult relationship with their boss, they were 30% more likely to suffer from heart disease. Perhaps really bad bosses...
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Are You Managing Human Capital or Leading People?
Is your organization staffed by human capital? Do you talk about head count? Do managers talk about “their people?” Phrases like “head count,” “human capital,” and “my people,” dehumanize and...
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Dunking Trainees in the Training Tank Often Makes Things Worse
Recently a training director asked for a customer service training workshop. As we discussed what she was looking for, it became clear she wanted “customer courtesy” or “smile 101” training. I asked...
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Lip Service or Leadership: Are We Really in This Together?
Over the years, many managers turned, “people are our most important resource” into an empty cliché. Their behavior treated people as “assets with skin” or “human capital.” As one executive put it,...
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